User wanted to use marketing insights in a contact custom form
Issue: ========== customer wanted to use marketing insights in a contact custom form. As of now this is not possible and customer should use the out of the box form. Expected result: =========== User wanted to user marketing insights on the custom form. Actual result: ========== User unable ...
Track responses to Customer Insights - journeys emails in Insights, Analytics Dashboards and Activities view
Allow any email response message activities in response to D365 Customer Insights - Journeys to be counted in analytics and insights, and to be available in Customer Insights - Journeys Activities views.
At the moment you can view tracked responses in the Activities on the Sal...
Power BI reporting templates
Hi,
it would be great to create a Power BI template that uses the SQL data with the same transformation as default Insights within Dynamics does. Unfortunately, existing templates use raw blob data, and numbers are different from Insights.
Integration with Google Tag Manager
The integration of Google Tag Manager (GTM) offers significant advantages, we can only find a few blog post by 1 or 2 Microsoft MVPs. As a consultant/partner, I lack the ability to utilize or test GTM directly.
Integrating our product with Google Tag Manager (GTM) would offer significan...
Clicked Link Insights in Real-time marketing to match outbound
Be able to view the overall figures for things like Open/Click through rates, unsubscribes, total delivered, opens, unique clicks, clicks, unopened, hard/soft bounces in the same way as they are shown in outbound eg. https://community.dynamics.com/forums/thread/details/?threadid=1e3a95ac-3ec8-...
Link insights feature is available in real-time marketing as of September 2024.
Deletion of Insights on Contact Basis
We are missing a possibility to delete Insights on a Contact basis (after a certain amount of time) without deleting the whole Contact record. Once a person opts out from personalized
You can use the following guidance to perform a delete DSR (data subject request).
Insights on Lead Scores
The possibility to see the insights that are of the leadscore (so how is the lead score build up and you can check if the leadscore configured the right way) Best Marco
You can use Lead Scoring in Real time journeys to build new scores, review settings and visualize results. More info here.
Heat Map & Analytics for Links Clicked on Marketing Page
Similar to the heat map and analytics of links clicked in an email, we would like to see a heat map and links clicked on a marketing page.
Big Picture View/Insights
Seeing insights for each contact, email, event, website, etc. is fine and good, however, I don't understand how I can see an all up view of all activities. E.g. Total Number of Clicks for All Emails, or All Events, or All Pages. Trending information for these activities? Ability to see these a...
Power BI Integration addresses the need for the all-up picture.
View Suppression List
It would be helpful to be able to view all email addresses currently on the suppression list to be able to identify patterns (by date, company, etc.). We also want to be able to permanently remove the email addresses that will never be eligible so they don't continue to fall off the suppressio...
Administrator
In real time marketing, it is possible to configure contact insights in custom forms. Please reach out to support team for guidance.