Ability to add If conditions based on entity fields AND update fields inside entities in the same Customer Journey
Needs: we need in the same Customer Journey to add "if conditions" based on entity fields and add actions to update data inside entities. Currently we can do the following : 1) Real time: we have "If conditions" based on data from entities, BUT CANNOT update field entities with workflow or flow...
Improve "timezone" label within any given customer journey so it updates to reflect the current daylight savings of the timezone
In any given customer journey in D365 Marketing, the time zone field will display as “GMT +-00:00” all year round, despite the fact that between the end of March & and end of October each year, this time zone field should really be labelled as “GMT +01:00” to reflect the local Daylight Savings. ...
Add Segment tile in the middle of Customer Journey (New CJ canvas experience)
New Customer Journey canvas experience has removed Segment tile from adding to the middle of the CJ. Please keep this tile as the previous version of Customer Journey. If there is no option to put Segment tile back to the CJ, please update the document about Customer Journey Reference Tile and ex...
Add Custom Channel Activities timeout for each segment member
We are design a custom tile, which is every segment member who has entered will create Custom Channel Activities then will trigger a workflow with no estimate time per process. I have implement with syncronous WF which is make mess of Custom Channel Activities(double record on Custom Channel Acti...
Disable creation of Customer Journey when in Insights Form
I was designing a Customer Journey and when I´m done I tried to save it but as I was on the Detail Information form the field for name and the general tab was not there, so after a couple of minutes I was unable to save my work, please if there is a new record don´t let users to st...
we need to check all the suppressed emails in one place in CIJ
We need an option in CIJ to view all the suppressed email in an organization, or if we can export the list of all suppressed emails.
Currently we can only view the suppressed emails from a journey.
Ability to reactivate journeys after admin mode on
Hi,
It would be nice to be able to restart journeys that have been stopped. After each deployment to PRO, we have to set Admin mode on, and that makes our journeys stop. After the stop, we can't restart them and we have to duplicate them so that they start working again.
Thanks
Add Option to Have emails sent throughout a period of time instead of all at once when a trigger is hit.
In Outbound Marketing, I split a journey into 5 branches and had the same email send to all recipients, but would change the schedule on each of the same emails in all 5 branches to send at 10:30, 11:30, 1:00 pm, etc. It would be great to be able to say Send this email on these days with dist...
Customize and assign custom options in Marketing journey
Customize and assign custom options in Marketing journey
Can you please provide more detail as to which kinds of customizations you're looking for? Are you meaning you are hoping that journey were a standard dataverse entity you could add fields to etc?
RTM (Real-Time Marketing) does not have an out-of-the-box (OOB) function to automatically filter out invalid email addresses before attempting to send emails.
RTM (Real-Time Marketing) does not have an out-of-the-box (OOB) function to automatically filter out invalid email addresses before attempting to send emails.
Our customer system have many contacts with invalid emails due to source system , we do not ahev contr...
Administrator
This has been fixed in February'2020 release. Insights form has been merged with information form which prevents such issues.