On the job task and activity task record, the "Queue Item Details" button appears on the top banner.
However, this functionality, does not exist on the Job Record. In some instances, Queues are used to describe changes to be applied on the Job Record, but the user is forced to open multiple tabs to view the Queue Item Details and Job Record. Including the button for "Queue Item Details" on the job record will create efficiency for our Admin Colleagues as they will not have to leave the Job record to update the 'Queue Item Details' and can modify them from within the Job itself.
Comments
Having this button on the same page as the job would help streamline our tasks and allow better efficiency. Having to open multiple tabs/windows slows our process down and sometimes causes delays in having accurate information.
Category: General